Privacy Policy

1. GENERAL

This Privacy Policy applies to all collected and processed personal data that you have provided to us or that Vouxly ApS (hereafter "We") have collected as a part of delivering our services/products through ChatToCourt.

"Personal data" shall mean any information relating to an identified or identifiable natural person.

2. IDENTITY OF THE DATA CONTROLLER

2.1 If there are any questions regarding this Privacy Policy, you may contact us using the information below.

2.2 We process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable and any national regulation applicable to us.

3. PURPOSE OF PROCESSING

3.1 Non-sensitive personal data

ChatToCourt is designed to process WhatsApp chat exports directly in your browser. We do not collect, store, or access the content of your chat messages. Uploaded chat files are processed temporarily in your browser session and are not uploaded to or stored on our servers.

We may collect the following non-sensitive personal data when you use the service:

• Email address (if provided for payment receipt or PDF delivery)
• Payment-related information (processed via Lemon Squeezy)
• Device type and browser information
• Country or general location (based on IP address)
• Website usage data (e.g., page views, button clicks)
• Error codes and error messages

We do not create user accounts for ChatToCourt and do not collect subscription data.

3.1.1 We process non-sensitive personal data based on the following legal bases under applicable data protection laws:

• Consent – processing is based on obtained consent from you
• Contract – processing is necessary to fulfill a contractual obligation with you or entering into such obligation
• Legal obligation – it is required by law that we process the personal data
• Vital interest – processing is necessary in order to protect the vital interests of you or of another natural person
• Public interest – processing is necessary for the performance of a task carried out in the public interest
• Legitimate interest – processing is necessary for the purposes of the legitimate interests pursued by us or by a third party

3.2 How we use your data. We use your personal data for the following purposes:

• To provide and maintain the ChatToCourt service
• To process payments and deliver purchased PDF documents
• To communicate with you regarding support inquiries
• To improve our service and user experience
• To ensure the security and integrity of our website
• To comply with legal obligations and prevent fraud
• To analyze usage patterns and optimize performance

We do not use chat content for marketing or analytics purposes.

4. DATA SHARING AND DISCLOSURE

4.1 We do not sell, trade, or otherwise transfer your personal data to third parties except as described in this Privacy Policy.

4.2 We may share your data with:

• Lemon Squeezy, for payment processing
• Plausible for analytics purposes
• Service providers who assist us in operating our website
• Legal authorities when required by law or to protect our rights
• Other parties with your explicit consent

Chat content is processed locally in your browser and is not shared with us or third parties.

5. DATA RETENTION

5.1 We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.2 Payment and transaction data may be retained for accounting and legal compliance purposes.

5.3 Usage and analytics data may be retained in anonymized form for service improvement purposes.

Chat messages and uploaded files are not stored on our servers.

6. DATA SECURITY

6.1 We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6.2 These measures include encryption where appropriate, access controls, regular security assessments, and secure data transmission protocols.

6.3 ChatToCourt processes chat files directly within your browser session. We do not store or transmit chat content to our servers.

6.4 While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure.

7. YOUR RIGHTS

• 7.1 Right to access. You have the right to obtain confirmation as to whether personal data concerning you is being processed and access to such data.
• 7.2 Right to rectification. You have the right to have inaccurate personal data corrected.
• 7.3 Right to erasure. You have the right to request deletion of your personal data under certain circumstances.
• 7.4 Right to restrict processing. You have the right to request restriction of processing of your personal data in certain situations.
• 7.5 Right to data portability. You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• 7.6 Right to object. You have the right to object to processing of your personal data based on legitimate interests.

8. INTERNATIONAL DATA TRANSFERS

8.1 Your personal data may be transferred to and processed in countries other than your country of residence.

8.2 When transferring data outside the European Economic Area, we rely on adequacy decisions or appropriate safeguards such as Standard Contractual Clauses where required.

9. COOKIES AND TRACKING

9.1 We use privacy-focused analytics (Plausible) which does not use cookies and does not track individual users.

9.2 We may use essential cookies for authentication and session management.

9.3 We use advertising cookies and tracking technologies (such as Google Ads conversion tracking) to measure the effectiveness of our advertising campaigns. These are only set with your consent.

9.4 You can control cookie settings through your browser preferences.

10. SUB-PROCESSORS

10.1 We use trusted third-party service providers to help us deliver our services. These may include:

• Lemon Squeezy – payment processing
• Google Cloud Platform – hosting infrastructure
• Cloudflare – domain management and content delivery
• Sentry – error monitoring
• Vercel – hosting infrastructure
• Plausible – Analytics provider
• Google – advertising and conversion tracking

10.2 All sub-processors are required to maintain appropriate data protection standards and are bound by contractual obligations to protect your data.

11. CHILDREN'S PRIVACY

11.1 Our services are not intended for children under 13 years of age.

11.2 If you believe we have collected information from a child under 13, please contact us immediately so we can delete the information.

12. CHANGES TO THIS PRIVACY POLICY

12.1 We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Privacy Policy on this page and updating the "Last updated" date.

12.2 For significant changes, we may provide additional notice where appropriate.

13. CONTACT INFORMATION

13.1 If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

13.2 If you are located in the European Union and believe your personal data has been processed in a way that does not meet the requirements of the GDPR, you have the right to lodge a complaint with your local supervisory authority.